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Something has to be done with the blacklist appeals

Something has to be done with the blacklist appeals

Ramen

Ramen

Member
anpar
anpar
Note: This is my personal opinion about something that I don't like about this server, based on my latest experience.

I believe that staff should review blacklist appeals faster, instead of taking months and sometimes forcing an innocent player to wait eternities for something that he didn't do.

Here are the dates, and procedure of my previous blacklist appeals:

September 5th - 2019 I get permanently blacklisted
September 7th - 2019 I submit my blacklist appeal
February 1st - 2020 My blacklist appeal gets accepted (147 days of wait)
March 28th - 2020 My reduced punishment ends (204 total days of wait)

March 29th - I get false blacklisted
March 29th - I'm about to create a blacklist appeal, but I realize that I'm not able to do so since I have reached the maximum number of blacklist appeals
March 30th - I contact a moderator, and he tells me that it's okay to post a ban appeal instead of a blacklist one, but I have to include this information in my appeal
March 30th - I submit a ban appeal (Informed that it was actually a blacklist one & told them why it was wrong, and the possible reason why they made the mistake
March 31th - The same moderator says that all I have to do is to wait for the managers to review it.
April 14th - Another moderator denies my appeal and tells me to submit a blacklist one (Even though I had informed them that I wasn't able to and they had told me that it was alright)
April 15th - The same moderator apologizes after I tell him once again that I'm not able to submit a blacklist appeal, claiming that he was ignorant about my current situation.
April 15th - That moderator requests from the managers to reset the number of blacklist appeals that I can reach, and tells me to submit one when I'm able.

Today - I still can't submit a blacklist appeal, and I'm afraid that I will now have to wait months again for something that I didn't do, also my case is for real a two-minute job as said before.

This is one thing that I don't like about this server, it's also something that has also happened to other people I have talked with.

My feedback & suggestions:

-Potentially hire more managers/admins
-Prioritize the blacklist appeals submitted by people that claim they're not guilty (as the guilty people are more likely to anyways receive a reduced punishment), this also makes someone that hasn't done nothing not having to wait months for justice to come

I personally believe that those two parameters can "boost" the blacklisting procedure which is something that players "suffer" from. @Zelkam @Mega

Sorry if my text includes any vocabulary/spelling/grammar errors, I'm not a native speaker.

Thanks
 
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Completely agree with you man; it took 7 months of waiting to get a couple of my accounts unblacklisted after a chargeback. Some problems that are fixable would be increasing the blacklist appeal limit cap as it's fairly easy to get false blacklisted on here. While it would be tough to find trustworthy people to handle more appeals, it's still very possible. The problem is that the majority of higher ups have other "priorities" that come before invaded, which is most likely the reason why appeals take so long to get answered (not only that, but the fact that they have to check and verify things). Good luck man, hope you get unblacklisted soon.
 
My experience:
- Online Mod/Sr Mod gets pinged on discord to get rid of 2 toxic kids
- they don't do a thing
- when they come on they blacklist from discord and in-game the two wrong people that had tagged them to get rid of the two annoying kids
- mod/sr mod invents an excuse on the spot ("ddos threats" because I said as a joke "ddos me at local ip", when at least 5 other still unpunished kids said it as well)
- I patiently wait over one month
- I appeal
- Appeal denied for no reason, by the person that told me I would've been unblacklisted by applying after some time
- I wait 2 months
- I appeal again
- Appeal goes unanswered for over 2 months
- Appeal gets purged
- I make another appeal
- Blacklist gets finally reduced.
Overall, very badly handled.
 
System64 said:
My experience:
- Online Mod/Sr Mod gets pinged on discord to get rid of 2 toxic kids
- they don't do a thing
- when they come on they blacklist from discord and in-game the two wrong people that had tagged them to get rid of the two annoying kids
- mod/sr mod invents an excuse on the spot ("ddos threats" because I said as a joke "ddos me at local ip", when at least 5 other still unpunished kids said it as well)
- I patiently wait over one month
- I appeal
- Appeal denied for no reason, by the person that told me I would've been unblacklisted by applying after some time
- I wait 2 months
- I appeal again
- Appeal goes unanswered for over 2 months
- Appeal gets purged
- I make another appeal
- Blacklist gets finally reduced.
Overall, very badly handled.
Click to expand...

I can completely relate to that, in most of the cases, appeals are very badly handled.
 
ApexWasabi said:
Any jokes regarding ddos is not allowed. You shouldn’t be making threats or encouragement under any circumstances regardless of your intention (joke or not)
Click to expand...
I know, I've learned it now, but still people threatening to DDoS nowadays only get banned on Discord; plus the fact that people right above me saying the same thing weren't punished is extremely weird. The two people to have tagged a mod were the two people to be immediately banned, sounds a little fishy even if in my case it can be justified.
 
Ramen said:
Note: This is my personal opinion about something that I don't like about this server, based on my latest experience.

I believe that staff should review blacklist appeals faster, instead of taking months and sometimes forcing an innocent player to wait eternities for something that he didn't do.

Here are the dates, and procedure of my previous blacklist appeals:

September 5th - 2019 I get permanently blacklisted
September 7th - 2019 I submit my blacklist appeal
February 1st - 2020 My blacklist appeal gets accepted (147 days of wait)
March 28th - 2020 My reduced punishment ends (204 total days of wait)

March 29th - I get false blacklisted
March 29th - I'm about to create a blacklist appeal, but I realize that I'm not able to do so since I have reached the maximum number of blacklist appeals
March 30th - I contact a moderator, and he tells me that it's okay to post a ban appeal instead of a blacklist one, but I have to include this information in my appeal
March 30th - I submit a ban appeal (Informed that it was actually a blacklist one & told them why it was wrong, and the possible reason why they made the mistake
March 31th - The same moderator says that all I have to do is to wait for the managers to review it.
April 14th - Another moderator denies my appeal and tells me to submit a blacklist one (Even though I had informed them that I wasn't able to and they had told me that it was alright)
April 15th - The same moderator apologizes after I tell him once again that I'm not able to submit a blacklist appeal, claiming that he was ignorant about my current situation.
April 15th - That moderator requests from the managers to reset the number of blacklist appeals that I can reach, and tells me to submit one when I'm able.

Today - I still can't submit a blacklist appeal, and I'm afraid that I will now have to wait months again for something that I didn't do, also my case is for real a two-minute job as said before.

This is one thing that I don't like about this server, it's also something that has also happened to other people I have talked with.

My feedback & suggestions:

-Potentially hire more managers/admins
-Prioritize the blacklist appeals submitted by people that claim they're not guilty (as the guilty people are more likely to anyways receive a reduced punishment), this also makes someone that hasn't done nothing not having to wait months for justice to come

I personally believe that those two parameters can "boost" the blacklisting procedure which is something that players "suffer" from. @Zelkam @Mega

Sorry if my text includes any vocabulary/spelling/grammar errors, I'm not a native speaker.

Thanks
Click to expand...
i would like to say i agree with you on this however due to the fact that most people that black list have had evidence against them to get them blacklisted in the past then why should the staff prioritise them over the players that have gone through the server without having a single issue mute or ban, therefore i do agree with your point about how unfair it is for people who wasn't doing anything wrong to be blacklisted but this is the issue when you throw in running a server not everything is gonna be perfect :/ they can only hire so many staff members that they have full trust in.

Kind Regards,
Braddorz
 
BraddorzYT said:
i would like to say i agree with you on this however due to the fact that most people that black list have had evidence against them to get them blacklisted in the past then why should the staff prioritise them over the players that have gone through the server without having a single issue mute or ban, therefore i do agree with your point about how unfair it is for people who wasn't doing anything wrong to be blacklisted but this is the issue when you throw in running a server not everything is gonna be perfect :/ they can only hire so many staff members that they have full trust in.

Kind Regards,
Braddorz
Click to expand...
I totally agree with this, staff always punish a player only if they have proof and I do not doubt that, but sometimes they make a mistake or don't think of an important parameter/factor when using that evidence. (Like my situation)
 
Ramen said:
I totally agree with this, staff always punish a player only if they have proof and I do not doubt that, but sometimes they make a mistake or don't think of an important parameter/factor when using that evidence. (Like my situation)
Click to expand...
i know considering the fact that its not difficult to see if someones hacking or abusing
 
Joyoy0 said:
Completely agree with you man; it took 7 months of waiting to get a couple of my accounts unblacklisted after a chargeback. Some problems that are fixable would be increasing the blacklist appeal limit cap as it's fairly easy to get false blacklisted on here. While it would be tough to find trustworthy people to handle more appeals, it's still very possible. The problem is that the majority of higher ups have other "priorities" that come before invaded, which is most likely the reason why appeals take so long to get answered (not only that, but the fact that they have to check and verify things). Good luck man, hope you get unblacklisted soon.
Click to expand...
I agree that it's not easy to find trustworthy people to handle more appeals, but that's not the only reason why they take so long
 
Ramen said:
Note: This is my personal opinion about something that I don't like about this server, based on my latest experience.

I believe that staff should review blacklist appeals faster, instead of taking months and sometimes forcing an innocent player to wait eternities for something that he didn't do.

Here are the dates, and procedure of my previous blacklist appeals:

September 5th - 2019 I get permanently blacklisted
September 7th - 2019 I submit my blacklist appeal
February 1st - 2020 My blacklist appeal gets accepted (147 days of wait)
March 28th - 2020 My reduced punishment ends (204 total days of wait)

March 29th - I get false blacklisted
March 29th - I'm about to create a blacklist appeal, but I realize that I'm not able to do so since I have reached the maximum number of blacklist appeals
March 30th - I contact a moderator, and he tells me that it's okay to post a ban appeal instead of a blacklist one, but I have to include this information in my appeal
March 30th - I submit a ban appeal (Informed that it was actually a blacklist one & told them why it was wrong, and the possible reason why they made the mistake
March 31th - The same moderator says that all I have to do is to wait for the managers to review it.
April 14th - Another moderator denies my appeal and tells me to submit a blacklist one (Even though I had informed them that I wasn't able to and they had told me that it was alright)
April 15th - The same moderator apologizes after I tell him once again that I'm not able to submit a blacklist appeal, claiming that he was ignorant about my current situation.
April 15th - That moderator requests from the managers to reset the number of blacklist appeals that I can reach, and tells me to submit one when I'm able.

Today - I still can't submit a blacklist appeal, and I'm afraid that I will now have to wait months again for something that I didn't do, also my case is for real a two-minute job as said before.

This is one thing that I don't like about this server, it's also something that has also happened to other people I have talked with.

My feedback & suggestions:

-Potentially hire more managers/admins
-Prioritize the blacklist appeals submitted by people that claim they're not guilty (as the guilty people are more likely to anyways receive a reduced punishment), this also makes someone that hasn't done nothing not having to wait months for justice to come

I personally believe that those two parameters can "boost" the blacklisting procedure which is something that players "suffer" from. @Zelkam @Mega

Sorry if my text includes any vocabulary/spelling/grammar errors, I'm not a native speaker.

Thanks
Click to expand...
Its fucked I appealed a week and a day ago for a ban appeal which doesn't seem like a long time but I know 3 people that got unbanned in the last week IDK how my appeal hasn't been responded to yet it has 30 views.I dont think Zelkam has been on in a week.
 
Ramen said:
Note: This is my personal opinion about something that I don't like about this server, based on my latest experience.

I believe that staff should review blacklist appeals faster, instead of taking months and sometimes forcing an innocent player to wait eternities for something that he didn't do.

Here are the dates, and procedure of my previous blacklist appeals:

September 5th - 2019 I get permanently blacklisted
September 7th - 2019 I submit my blacklist appeal
February 1st - 2020 My blacklist appeal gets accepted (147 days of wait)
March 28th - 2020 My reduced punishment ends (204 total days of wait)

March 29th - I get false blacklisted
March 29th - I'm about to create a blacklist appeal, but I realize that I'm not able to do so since I have reached the maximum number of blacklist appeals
March 30th - I contact a moderator, and he tells me that it's okay to post a ban appeal instead of a blacklist one, but I have to include this information in my appeal
March 30th - I submit a ban appeal (Informed that it was actually a blacklist one & told them why it was wrong, and the possible reason why they made the mistake
March 31th - The same moderator says that all I have to do is to wait for the managers to review it.
April 14th - Another moderator denies my appeal and tells me to submit a blacklist one (Even though I had informed them that I wasn't able to and they had told me that it was alright)
April 15th - The same moderator apologizes after I tell him once again that I'm not able to submit a blacklist appeal, claiming that he was ignorant about my current situation.
April 15th - That moderator requests from the managers to reset the number of blacklist appeals that I can reach, and tells me to submit one when I'm able.

Today - I still can't submit a blacklist appeal, and I'm afraid that I will now have to wait months again for something that I didn't do, also my case is for real a two-minute job as said before.

This is one thing that I don't like about this server, it's also something that has also happened to other people I have talked with.

My feedback & suggestions:

-Potentially hire more managers/admins
-Prioritize the blacklist appeals submitted by people that claim they're not guilty (as the guilty people are more likely to anyways receive a reduced punishment), this also makes someone that hasn't done nothing not having to wait months for justice to come

I personally believe that those two parameters can "boost" the blacklisting procedure which is something that players "suffer" from. @Zelkam @Mega

Sorry if my text includes any vocabulary/spelling/grammar errors, I'm not a native speaker.

Thanks
Click to expand...
I’m blacklisted also, I just blacklist evade on vps
 
They still haven't reset the number of blacklist appeals that I can submit... That's for real ridiculous and laughable (from my perspective)

This is also why many people quit and the server must do something about that, they can't just false blacklist and then not give a ____ about it.
 
Lonewulfx3 said:
25th of September - me and like 8 other people in survival get bled for chargeback
28 november - have heard nothing and my appeal has never been looked at (stayed a lovely 4 views of my own) and forums suddenly get renewed
28 november (new forums) - new appeal
3 december - I'm free baby

10th of april - woops I got on with my vpn on insta bl.
xx - we'll see
Click to expand...
a vpn installed itself as malware once, i was not banned, but could not log in until I found out how to remove it. took like a week
 
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