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Store Coupon Problem?

Store Coupon Problem?

Phoenix

Member
CantSpeedBridge
CantSpeedBridge
So I was wondering if anyone else had this problem. When you purchase something from the store you know how you get a 10% off coupon after. Does anyone have the problem where the coupons don't work and they say "You are not allowed to use this coupon" or is it just me?
 
Ya i know that but its been like 20 minutes i have already submitted a purchase support i hope they respond in time

maybe it takes a while for the code to take effect, try again in like an hour if the staff haven't responded by then
 
So I was wondering if anyone else had this problem. When you purchase something from the store you know how you get a 10% off coupon after. Does anyone have the problem where the coupons don't work and they say "You are not allowed to use this coupon" or is it just me?
there kinda stupid tbh cuz like if i buy something in store im not gonna buy something within the next 24 hours most likely lol
 
Sadly, they didn't respond to my purchase support in time and now there expired :(
did u take screenshots of the proof of payment? Or if u still have the email screenshot it and dm a staff either here or on discord.
 
did u take screenshots of the proof of payment? Or if u still have the email screenshot it and dm a staff either here or on discord.
Yeah I have proof of the code the proof of payment and proof of it not working I think I will edit it into my purchase support
 
ok good luck! have patience and your problem should be fixed!
I hope so but this has happened to me before and since the coupons were expired they didn't do anything about it I hope the same thing doesn't happen again.
 
Just be patient for staff to respond. If they don’t, then I guess just see what happens. Try to contact them when you see them in game, because they are more likely to reply in game than on discord.
 
Just be patient for staff to respond. If they don’t, then I guess just see what happens. Try to contact them when you see them in game, because they are more likely to reply in game than on discord.
I don’t want to try and beg them because i feel like it will lower my chances of something actually happening
 
ya just wait lol. If you really need to you can message nicki on discord she should be able to help you!
 
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