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i got charged $40 for a $20 silver pass on pvplands

i got charged $40 for a $20 silver pass on pvplands

im aware they have a website, there are just no forums to talk with players. i got their email, got a reply that said sorry we will not refund your payment according to our TOS. i replied saying i just want the $20, if i dont get it ill escalate it. im going slow to give them plenty of time to think about it. i submitted a payment dispute which will get me banned, i know. i WILL get this refund. any advice?
Feels good, pursue the legal system, it’s obvious you’re in the right
 
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