Chat goes by fast and we sometimes miss things. I apologize if I was online at the time and did not respond to your message. Today was especially busy.
This however is no excuse to create a thread like this. There are multiple channels of communication you could use to reach out to any number of staff members. This includes Discord, forum messages, or even Twitter if you are in a pinch.
My advice moving forward would be to either make a player report with a recording, contact a staff member through socials, or simply leave the duel.
Locked.