staff not doing their job + bad anti cheat
- Thread starter 0kgg
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ECLIPSE > ALL
or just get mmc ping then everything is better
newgen
D
Deleted member 227
random newgen lol 1v1 me mmc rn bot down pce
I mean it’s not just kitpvp staff need to look out for cheaters or glitches it’s all servers, so bare that in mind. The server is quite large so easiest thing to do is report it then they will get log checked then banned, or if blatant straight banned within around 20minures usually
Sorry I’m making a bit of a useless reply but wdym brainstorming on how to deal with the appeals/tickets?Don't typically respond to these threads as it usually doesnt do any good, but I just want to touch on a few things.
We do our jobs. If a player is breaking a rule you report them, and if there is an available staff member that can deal with the player, they will do so 100% of the time. I understand it is frustrating having hackers ruin your experience, especially with Kit being a PvP based server. However we really do always strive to do whatever we can within our perms to remove these players from the network. And sometimes with varying perms / scenarios this can take a fair amount of time. There seems to be a misconception that we don't care, which is not at all the case.
We're always brainstorming / developing new ways to speed up the appeal process. We all understand this is a large issue, and I assure you we are working on it.
For sure. I 100% agree with you. Today there was a lot of players doing this online, which were dealt with when a staff member was available. Again I understand the frustration
Again I agree. However we must be 100% sure that a player is breaking the rules in order to make a decision. What commonly happens is that a player gets reported we TP to that player and they are just running around spawn, sitting in a safe room, AFK etc. Some players aren't always easy to convict and that's why we request log checks, which again is a common reason why some bans take longer than others. (Obviously I'm not referring to blatant cheaters)
Yep, our team isn't trained to screen-share. Nor do we plan on introducing this aspect to KitPVP anytime soon.
So yeah, not coming at you guys in the slightest. I understand all you are after is a fun time, and these issues that you have brought up for sure ruin the experience. As I have however mentioned we are always working on new ways to improve the experience had on the server, however some fixes aren't as straight forward as others.
I'm happy to leave this thread open for you guys to reply / enquire further, however if you don't agree with another members post / reply to this, just read over it rather than trying to prove someone wrong and disregard their views.
CheersAs I've said feel free to question me on anything you may agree or disagree with in this reply.
Actually had a good time watching that the music was just amazing lmaoo
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D
Deleted member 16620
Just spawn pvp instead xd
We all agree that the appeal process is lengthy as of right now and so we’re looking for ways to speed up the process of denying, accepting or reducing these appeals, without players having to wait extensive amounts of time to receive a reply.
Im gonna lock this now, any further questions dm me personally and I’ll be sure to reply.
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